Privacy Policy


Overview of the Privacy Policy

This Privacy Policy outlines the types of information GrannyCupid collects from its users, how this information is used, and the steps we take to protect your privacy.

Commitment to protecting users' privacy

GrannyCupid is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

II. Information Collection

Personal information provided by users

1. Registration process

When you sign up for GrannyCupid, we collect personal information such as your name, email address, date of birth, gender, and location.

2. Profile creation and updates

When you create or update your profile, we may collect additional personal information such as your interests, preferences, and relationship goals.

Information collected automatically

1. Cookies and similar technologies

We use cookies and other tracking technologies to collect information about your browsing activity, device, and location.

2. IP addresses and device information

We collect your IP address, device type, and operating system when you use our services.

Information from third parties

1. Social media platforms

If you choose to connect your social media account to GrannyCupid, we may collect information from your social media profile, such as your name, profile picture, and friend list.

2. Advertising and analytics partners

We may receive information about you from our advertising and analytics partners to help us understand the effectiveness of our advertising campaigns and improve our services.

Use of Information

Providing and improving services

We use your information to provide our services, respond to your inquiries, and improve our platform.

Personalizing user experience

We use your information to tailor our services to your interests and preferences, ensuring a more enjoyable experience for you.

Communication with users

1. Email notifications

We may use your email address to send you important service-related announcements and notifications.

2. Promotional messages

With your consent, we may send you promotional messages about new features, special offers, and other marketing materials.

Research and analytics

We use your information to analyze usage trends, monitor user engagement, and improve our services.

Legal and security purposes

We may use your information to comply with legal requirements, protect our rights, and ensure the security of our platform and users.

Information Sharing

Third-party service providers

We may share your information with third-party service providers that help us operate our platform, such as payment processors, hosting providers, and customer support agents.

Advertising and analytics partners

We may share aggregated or anonymized information with our advertising and analytics partners to help us understand the effectiveness of our advertising campaigns and improve our services.

Legal requirements and business transfers

We may disclose your information if required by law, in connection with a merger or acquisition, or to protect our rights and the safety of our users.

Aggregated and anonymized data

We may share aggregated or anonymized data with third parties for research, marketing, or other purposes.

User Rights and Choices

Accessing, updating, or deleting personal information

You can access, update, or request the deletion of your personal information by logging into your account or contacting our customer support.

Opting out of marketing communications

You can opt out of receiving marketing emails by clicking the "unsubscribe" link in the email or updating your account settings.

Cookie management

You can manage your cookie preferences by adjusting the settings in your browser. Note that disabling cookies may affect the functionality of our website and services.

Third-party data sharing preferences

You can manage your preferences for third-party data sharing by updating your account settings or contacting our customer support.

VI. Data Security

A. Security measures in place

We implement reasonable security measures to protect your personal information, such as encryption, secure servers, and access controls.

Limitations and user responsibilities

While we strive to protect your information, no data transmission over the internet is completely secure. We encourage you to use strong passwords, keep your account information confidential, and be cautious about the information you share online.

Data Retention

Retention policy

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, or resolve disputes.

Account deletion and information removal

You can request the deletion of your account and personal information by contacting our customer support.

International Data Transfers

Cross-border data transfers

Your personal information may be transferred to and processed in countries other than your country of residence, where data protection laws may differ. By using our services, you consent to these transfers.

Privacy Shield or other legal frameworks

We comply with applicable legal frameworks, such as the Privacy Shield, to ensure the lawful transfer of your personal information.

Third-Party Links and Services

External websites and services

Our website may contain links to third-party websites and services. This Privacy Policy does not apply to these external sites, and we are not responsible for their privacy practices.

Disclaimer of responsibility

We encourage you to review the privacy policies of any third-party websites or services you visit to understand their information practices.

Children's Privacy

Age restrictions

GrannyCupid is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

Removal of children's information

If you believe we have collected personal information from a child under 18, please contact our customer support so we can take appropriate action.

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